CPHQ – Certified Professional in Healthcare Quality - ELITEMIND CONSULTANCY AND TRAINING

Globally recognized certification for healthcare quality professionals.

Course Content

Course Objective

Prepare participants for the NAHQ Certified CPHQ exam
Build competencies in healthcare quality, patient safety, accreditation, and data management
Align skills with international healthcare standards

Organizational Leadership

Health Data Analytics

Performance and Process Improvement

Patient Safety

Accreditation and Regulatory Compliance

Population Health and Care Transitions

A course by

waseem khan

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Price:Free
Instructor:waseem khan
Lessons:33
Students:0
Level:All Levels

CPHQ – Certified Professional in Healthcare Quality

CPHQ – Certified Professional in Healthcare Quality

Course Content

Course Objective

Prepare participants for the NAHQ Certified CPHQ exam

Build competencies in healthcare quality, patient safety, accreditation, and data management

Align skills with international healthcare standards

Organizational Leadership

Healthcare regulations & accreditation bodies (JCI, CBAHI, etc.)

Strategic and operational planning

Governance and organizational structure

Communication, leadership, and ethical decision-making

Risk management and emergency preparedness

Health Data Analytics

Data management and data integrity

Measurement and monitoring techniques

Statistical tools and techniques in healthcare

Benchmarking and dashboards

Data analysis for improvement projects (control charts, Pareto, run charts)

Performance and Process Improvement

Quality improvement tools: FMEA, RCA, PDCA, Six Sigma

Lean tools for waste reduction

Process mapping and root cause analysis

Team dynamics and facilitation techniques

Project management for quality initiatives

Patient Safety

Culture of safety

Human factors and error prevention

Sentinel events and incident reporting systems

Patient safety goals (WHO & local bodies)

Medication safety and infection control

Accreditation and Regulatory Compliance

JCI, CBAHI, DHA, MOH, and other regional standards

Internal audits and tracer methodology

Policies and procedures development

Document control and records management

Compliance monitoring and reporting

Population Health and Care Transitions

Continuum of care and discharge planning

Community health needs assessments

Case management and care coordination

Social determinants of health

Patient-centered care

A course by

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