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ELITEMIND  CONSULTANCY AND TRAINING  –  L.L.CELITEMIND  CONSULTANCY AND TRAINING  -  L.L.C
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      • International Diploma for Occupational Health and Safety Management Professionals
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      • ISO 14001:2015
      • ISO 45001:2018 Occupational Health and Safety Management System (OHSMS)
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      • ISO 22000:2018 Food Safety Management System (FSMS)
      • ISO 13485:2016 Medical Devices Quality Management System (QMS)
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Communication Skills Training

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  • Communication Skills Training

Communication Skills Training

  • By waseem khan
  • Communication Skills
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    • Master the art of clear, confident, and effective communication.

      Course Content

      Course Objective

      • Improve personal and professional communication
      • Build confidence in public speaking and presentations
      • Enhance active listening and interpersonal skills
      • Overcome communication barriers

      Module 1: Fundamentals of Communication

      • What is communication?
      • Elements of effective communication
      • Verbal vs non-verbal communication
      • Barriers to communication and how to overcome them

      Module 2: Verbal Communication

      • Tone, pitch, clarity, and pacing
      • Speaking with confidence
      • Storytelling and persuasive language
      • Phone and video communication tips

      Module 3: Non-Verbal Communication

      • Body language and facial expressions
      • Eye contact and gestures
      • Posture and presence in meetings
      • Reading others’ non-verbal cues

      Module 4: Written Communication

      • Professional email writing
      • Business report and memo structure
      • Grammar, punctuation, and tone
      • Chat and instant message etiquette

      Module 5: Active Listening Skills

      • Importance of listening in communication
      • Techniques: paraphrasing, summarizing, clarifying
      • Listening in conflict or negotiation situations
      • Empathy and feedback

      Module 6: Presentation Skills

      • Planning and structuring a presentation
      • Using slides and visual aids effectively
      • Engaging and managing the audience
      • Handling questions and nervousness

      Module 7: Communication in the Workplace

      • Team communication & collaboration
      • Communication in meetings
      • Virtual/remote communication
      • Cross-cultural and inclusive communication

      Module 8: Conflict Resolution & Assertiveness

      • Communicating under pressure
      • Saying no respectfully
      • Handling disagreements professionally
      • Giving and receiving constructive feedback

      Final Project / Practice Session

      • Role-plays, real-life scenarios
      • Group discussions or presentations
      • One-on-one communication coaching

      A course by

      WK
      waseem khan

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      Course Includes:

      • Price:Free
      • Instructor:waseem khan
      • Lessons:39
      • Students:0
      • Level:All Levels
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      Address: Al Danah, Al Najda Street Al Yasat Tower 3rd floor office 315

      Call: +971 54 377 3366
      Email: info@emccertifications.com

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